Shipping policy

Shipping Policy – Alphox

At Alphox, we are committed to delivering your orders quickly, securely, and reliably. Please read below for our shipping details within the UK and internationally.

UK Shipping

  • Processing Time: Orders are processed within same day or 1 working day.

  • Shipping Time: Standard delivery takes 2 to 3 working days after processing.

  • Shipping Provider: We partner with trusted UK couriers to ensure timely delivery.

  • Delivery Updates: Once dispatched, you will receive tracking details via email or SMS.

International Shipping

  • Processing Time: All international orders are processed within 1 working day.

  • Shipping Time: Delivery may take 6 to 8 working days, depending on the destination.

  • Customs & Duties: International orders may be subject to customs charges or import duties. These are the responsibility of the customer.

  • Shipping Availability: Currently, international shipping is available to selected countries. Please check availability during checkout.

Additional Information

  • Orders placed on weekends or public holidays will be processed the next working day.

  • Delays may occur during peak seasons, sales, or due to courier-related issues. We will keep you informed in such cases.

  • If your package is delayed or missing, please contact our support team at info@alphox.co.uk for prompt assistance.